Support

Help with the NorCoach app

Questions about your training, food or plan? Ask your coach: open the menu in the app and choose Messages. Your coach answers there.

Getting in

Your coach sets up your account and sends you an invitation with your email address.
Forgot your password? Ask your coach to reset it for you.

Notifications

Turn them on in the app under Account. On an iPhone, add NorCoach to your Home Screen first (Share, then Add to Home Screen).
Not getting any? Check that notifications for NorCoach are allowed in your phone’s settings.

Your account and data

You can delete your account and all your data yourself, in the app under Account. See the privacy policy for what we store and why.

Something not working?

Write to [contact email to be added] with what you were doing, what you expected and what happened instead. A screenshot helps. We usually answer within two working days.